Patient Resources

InfuSystem — We’re Here for You

InfuSystem provides compassionate care from the hospital to your home supporting you throughout your treatment with helpful patient resources and 24/7 nursing assistance. Our team of compassionate and knowledgeable Registered Nurses (RN) are here to assist every step of the way.

The InfuSystem Nursing Hotline is Here for Your Assistance 24/7.

We’ve provided patient resource information for your therapy. You can access related resources and videos to help you during your treatment. Browse these resources for answers to medical device questions, safety information and access the quick links to view, download and print literature for your specific infusion therapy treatment. Our patient resources can also be shared with family and caregivers.

Quick Links

Oncology

Pain Management

Negative Pressure Wound Therapy

How Can We Help?

Insurance and Billing Questions? Call 1-833-570-4737.

For assistance with insurance and billing questions related to your care, count on our dedicated patient services team for assistance. Patient Services Representatives are available Monday through Friday, 8:00 a.m. to 5:00 p.m. EST.

Patients may also make payments online.

Make a Payment Online

Patient Service Representatives Provide:

Insurance knowledge and expertise that allows you to focus on getting well
Clarification of insurers’ Explanation of Benefits (EOB) statements
Easy-to-understand explanations of covered services, provider networks and other insurance information
Assistance in obtaining insurance coverage approval for your ambulatory infusion device
Prompt responses to all pump-related insurance questions
Decreased billing problems and confusion over paperwork