InfuSystem provides compassionate care from the hospital to your home supporting you throughout your treatment with helpful patient resources and 24/7 nursing assistance. Our team of compassionate and knowledgeable Registered Nurses (RN) are here to assist every step of the way.
We’ve provided patient resource information for your therapy. You can access related resources and videos to help you during your treatment. Browse these resources for answers to medical device questions, safety information and access the quick links to view, download and print literature for your specific infusion therapy treatment. Our patient resources can also be shared with family and caregivers.
For assistance with insurance and billing questions related to your care, count on our dedicated patient services team for assistance. Patient Services Representatives are available Monday through Friday, 8:00 a.m. to 5:00 p.m. EST.
Patients may also make payments online.
Insurance knowledge and expertise that allows you to focus on getting well
Clarification of insurers’ Explanation of Benefits (EOB) statements
Easy-to-understand explanations of covered services, provider networks and other insurance information
Assistance in obtaining insurance coverage approval for your ambulatory infusion device
Prompt responses to all pump-related insurance questions
Decreased billing problems and confusion over paperwork
Products
Services
Therapies
Patients
3851 W. Hamlin Rd
Rochester Hills, MI 48309
P: 1-800-962-9656
F: 1-800-455-4338
General Inquires
InfuSystem is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, InfuSystem improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care.
InfuSystem offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company’s Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications.
Headquartered in Rochester Hills, Michigan, InfuSystem delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada.