InfuSystem provides compassionate care from the hospital to your home supporting you throughout your treatment with helpful patient resources and 24/7 nursing assistance. Our team of compassionate and knowledgeable Registered Nurses (RN) are here to assist every step of the way.
For assistance with insurance and billing questions related to your care, count on our dedicated patient services team for assistance. Patient Services Representatives are available Monday through Friday, 8:00 a.m. to 5:00 p.m. EST.
Patients may also make payments online.
Insurance knowledge and expertise that allows you to focus on getting well
Clarification of insurers’ Explanation of Benefits (EOB) statements
Easy-to-understand explanations of covered services, provider networks and other insurance information
Assistance in obtaining insurance coverage approval for your ambulatory infusion device
Prompt responses to all pump-related insurance questions
Decreased billing problems and confusion over paperwork