Insurance and Billing Questions? Call 1-833-570-4737.
For assistance with insurance and billing questions related to your care, count on our dedicated patient services team for assistance. Patient Services Representatives are available Monday through Friday, 8:00 a.m. to 5:00 p.m. EST.
Patients may also make payments online.
Patient Service Representatives Provide:
Insurance knowledge and expertise that allows you to focus on getting well
Clarification of insurers’ Explanation of Benefits (EOB) statements
Easy-to-understand explanations of covered services, provider networks and other insurance information
Assistance in obtaining insurance coverage approval for your ambulatory infusion device
Prompt responses to all pump-related insurance questions
Decreased billing problems and confusion over paperwork