Discrimination is Against the Law

InfuSystem complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). InfuSystem does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

InfuSystem:

• Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
  • Written information in other formats (large print, accessible electronic formats, other formats)
• Provides free language assistance services to people whose primary language is not English, which may include:
  • Qualified interpreters through a language service line
  • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact InfuSystem’s Compliance Supervisor at 1-800-962-9656 Ext. 10214, by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail at 3851 W. Hamlin Rd., Rochester Hills MI 48309.

If you believe that InfuSystem has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: InfuSystem’s Compliance Officer by mail at 3851 W. Hamlin Rd., Rochester Hills MI 48309, or by phone at 1-800-962-9656 ext. 8933, or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, InfuSystem’s Compliance Supervisor is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.