Where can I get an infusion pump?

Infusystem specializes in infusion pumps

Billing & Insurance

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Billing and Insurance.

InfuSystem works closely with patients, health care providers and insurance companies to streamline the management of outpatient infusion therapy so that care is maximized, and stress is reduced. Our focus is on reducing paperwork and insurance coverage frustration that is often associated with medical treatments. In turn, patients can focus on what’s important: getting well.

While most insurance claims for ambulatory infusion pumps are processed efficiently, InfuSystem provides assistance to answer any medical coverage question you may have. Our team of specialized Patient Services Representatives are knowledgeable and quickly respond to patient insurance coverage issues and queries including explanations of benefits and approved coverage.

For patients requiring long-term therapy, home infusion is a safe alternative to inpatient treatment. In many cases, continuous infusion therapy allows patients to maintain an active and normal lifestyle. It is critical, however, that patients receive the proper support to manage the out-of-pocket costs of care.

For insurance and billing assistance, please contact our Patient Services Department at 1-833-570-4737.

Patient Services Representatives are available
Monday through Friday, 8:00 a.m. to 5:00 p.m. EST.

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Patient Service Representatives Provide:

Insurance knowledge and expertise that allows you to focus on getting well
Clarification of insurers’ Explanation of Benefits (EOB) statements
Easy-to-understand explanations of covered services, provider networks and other insurance information
Assistance in obtaining insurance coverage approval for your ambulatory infusion device
Prompt responses to all pump-related insurance questions
Decreased billing problems and confusion over paperwork

Throughout the U.S., InfuSystem is a participating in-network provider with over 800 health insurance networks and products covering over 96% of the U.S. population, including Medicare, Medicare Advantage, Medicaid and most other private health insurance coverages.

Connect with Us

For 24/7 pump support call: 1-800-315-3287.

For help with billing, patient financial assistance or to make a payment call: 1-833-570-4737

Patients may also make payments online.

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Therapies

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Our Company

3851 W. Hamlin Rd
Rochester Hills, MI 48309

P: 1-800-962-9656
F: 1-800-455-4338

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InfuSystem is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, InfuSystem improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care.

InfuSystem offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company’s Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications.

Headquartered in Rochester Hills, Michigan, InfuSystem delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada.