Radiaderm™ Shipping Policy
Thank you for visiting! We want to ensure that your experience is as smooth and convenient as possible. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
1. Processing Time
Orders are typically processed and shipped within 2 business days (excluding weekends and holidays) after payment confirmation.
Typically, orders placed after 2:00 PM will ship the following business day. Orders placed on the weekend will ship at the next earliest business day, which is usually the following Monday, except when there is an observed holiday. Orders may be delayed due to circumstances beyond our reasonable control.
2. Shipping Methods
We offer the following shipping methods depending on the destination, size, and weight of the package.
FedEx Express Shipping: 2 business days for domestic orders – Free
Expedited Shipping: 1 business day for domestic orders – $16.00
3. Shipping Costs
Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination. Risk of loss passes on transfer to the carrier.
4. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
You can track the status of your order by using the provided tracking number on the courier's website.
4. Shipping Restrictions
We currently ship to all US states.
6. Delivery Issues
While we strive to deliver your orders in a timely manner, unforeseen circumstances such as weather delays or logistical issues may occur. We appreciate your understanding in such situations.
If you encounter any issues with the delivery of your order, please contact our customer support team, and we will assist you in resolving the issue as quickly as possible.
7. Address Accuracy
It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address before completing your order.
We are not responsible for any delays or delivery issues caused by incorrect or incomplete shipping addresses provided by the customer.
8. Order Changes and Cancellations
Once an order has been placed, changes to the shipping address or order cancellations may not be possible. Please contact us immediately if you need to make any modifications to your order, and we will do our best to accommodate your request.
9. Returns and Exchanges
All sales are final. We do not provide returns or exchanges.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at