Service

World-Class Service and Repair from InfuSystem®

Call Today  (800) 658-5582

  • Service Records We make it easy comply with inspections by documenting and delivering a complete record of your pumps’ service via the InfuSystem PumpPortal,online, anytime, meeting all accreditation guidelines.
  • Contract Review Contact InfuSystem for a complete review of your current equipment contracts to ensure the best cost and coverage for your facility.
  • Service Plans & Warranty InfuSystem offers a variety of flexible plans ranging from complete facility contracts to agreements that include simple time and materials coverage. All repair work is under warranty for a full 90 days from the date of service.

Equipment Repairs

InfuSystem’s certified technicians service over 70 pump models.

Preventative Maintenance (PM)

Regularly scheduled preventive maintenance ensures your equipment continues working with optimum performance. InfuSystem’s biomedical technicians are manufacturer-trained and share a combined 185 years of industry experience. We are committed to ensuring that your biomedical equipment runs properly, for the health and well-being of your patients, and for your bottom line.

  • Reduce your liability
  • Reduce Equipment downtime
  • Lower out-of-pocket-cost
  • Prepare for inspection
  • PM certification records available 24/7 via the PumpPortal
  • PM’s Include cleaning, calibrating and electrical safety testing
  • InfuSystem provides full coverage on all parts and labor for repairs/maintenance
  • PM Certification records are included with all equipment
  • InfuSystem’s testing equipment is calibrated annually by a third-party that is ISO/IEC 17025:2017 certified and traceable through the National Institute of Standards and Technology (NIST)
  • All maintenance preformed is documented and historically maintained by serial number

 

InfuSystem offers biomedical repair services ranging from equipment inspections to extensive repairs, all completed to factory specifications.

  • Preventative Maintenance
    Reduce your liability, avoid downtime and lower out-of-pocket costs by developing a regular preventative maintenance schedule for all of their biomedical equipment.
  • Inspection Preparation 
    Easily access your pump service records online, anytime, with InfuSystem’s PumpPortal. With a click of the mouse, you’re prepared for visits from the Joint Commission on Accreditation of Healthcare Organizations as well as other state inspections.
  • Recertification
    The InfuSystem recertification service is perfect for practices that own their own infusion pumps. Count on InfuSystem’s ISO-certified service facilities to document and recertify the performance of your pump fleet this year, and every year keeping you in compliance.

 

Ask about scheduling same-day service and repair on our ExpressLine, for the fastest turnaround in the industry. World-Class quality without the wait!

ExpressTech Service

InfuSystem offers a convenient repair option called ExpressTech Service. This allows healthcare practices to send equipment other than infusion pumps directly to an InfuSystem site for repair. Simply ship the equipment to us and we will return it quickly and working properly. This service is available for most types of portable medical devices including vital signs monitors, defibrillators and centrifuges.

Contact InfuSystem® today to learn how our pump experts can help you find the right pump. Call us toll-free (800) 658-5582. *Not all items are available in Canada.